Unless you were pillaged by Rogue Pirates, we can help!
Please submit a support ticket either by regular e-mail to firstname.lastname@example.org or submit a request through our ticketing system here. Simply select "Billing Issue from the drop-down, and choose the problem that best matches your issue. Be sure to include a valid copy of the purchase receipt (if indicated) so that we can investigate.
We'll have you back to battlin' in no time!